Perhaps you’ve heard the somewhat brusque, inelegant, no-nonsense business term “BHAG”(pronounced BEE-hag), coined by James Collins and Jerry Porras in their 1994 book entitled Built to Last: Successful Habits of Visionary Companies. The acronym, which stands for “Big Hairy Audacious Goal,” has since permeated Western business culture and challenged companies to consider “an audacious 10- to 30-year goal to progress towards an envisioned future,” as further defined by Collins and Porras. The authors go on to say, “A true BHAG is clear and compelling, serves as unifying focal point of effort, and acts as a clear catalyst for team spirit. It has a clear finish line, so the organization can know when it has achieved the goal; people like to shoot for finish lines.”

Carol Jent and I rounded out 2014 with two fabulous and fun lectures that won’t soon be forgotten. The first lecture was in Oklahoma City where, once again, Carol Jent presented to the dental hygienists and attending staff that accompanied the clinicians in attendance. Denise Jennings and Nick Williams, two of our outstanding territory account managers (TAMS), addressed the sales needs. I was blown away by Nick’s expertise and passion for turning clinicians on to Expertemp™. His deep knowledge and enthusiasm for the product has put him at the very top of the total company sales for ExperTemp. Thank you Nick, for your hard work in spreading the word about what a difference a fantastic product like ExperTemp can make in a dental office. You are a true professional!

“I could talk for a very long time about what makes Peak Universal Bond the best bonding agent on the market,” says Dr. Fischer, founder, president and CEO of Ultradent Products, Inc. Although the statement may at first come off overly self-assured, it is in fact, quite the opposite. Peak Universal Bond comes from an arduous, more than two-decade quest of trial and error after trial and error.